Mike 25 Dec 2017
I came to Cairns from the USA for my honeymoon and had booked a marlin charter with Ross 35 days in advance with funds and confirmation from both Ross and myself. After arriving in Cairns, I emailed Ross asking for the meeting location and start time, he replied, provided the information and gave ZERO indication that there would be any issues. Much later Ross emailed me, a mere 12 HOURS before our scheduled trip, to CANCEL due to not having a crew hand (he had 35 days to figure that out)! I had explained over the month that we had been booking that this was the only day I was available. To top it off, when they gave me a refund, they gave half saying that they didn’t know I had already paid in full, yet it’s part of their own contract that it has to be paid in full within 30 days. If you are interested in fishing and actually want to be able to fish, AVOID ROSS LIKE THE PLAGUE!